
Back in 2014, three friends Abhiraj Bhal, Varun Khaitan, and Raghav Chandra recognized a common frustration shared by millions of urban Indians: finding a reliable plumber, beautician, or electrician was a tiring task. The home services sector was a fragmented mess unorganized, unpredictable, and often lacking in quality or trust. Booking help for everyday tasks felt more like a gamble than a guarantee.
This simple yet powerful insight laid the foundation for what would soon become UrbanClap a tech-driven solution to one of urban India’s most persistent problems. The vision? To bring professionalism, transparency, and convenience to the everyday services people rely on. Much like booking a cab on your phone, UrbanClap made it easy to hire verified, trained, and reviewed professionals with just a few taps.
But the founders weren’t just building for the customer they were also deeply committed to empowering the professionals behind the services. Many of these service providers had long been underpaid, lacked formal training, and struggled for consistent work. UrbanClap stepped in as a partner, offering training, branded tools and uniforms, digital profiles, and most importantly, a steady stream of clients. It transformed individual workers into entrepreneurs, giving dignity and structure to their work.
As the platform scaled, so did its scope. In January 2020, the company rebranded itself as Urban Company, a name more in tune with its expanded offerings and growing international footprint. From at home haircuts and spa treatments to appliance repairs and deep cleaning, Urban Company became a comprehensive destination for home and lifestyle services.
Today, Urban Company operates in over 35 cities across India and has spread its wings globally to markets like Dubai, Singapore, and Australia. With a network of more than 40,000 trained professionals and millions of satisfied customers, it stands as a global leader in the home services space.
What truly sets Urban Company apart is its heart. It is more than just a marketplace it is a bridge between busy individuals looking for dependable help and hardworking professionals seeking fair opportunities. By blending technology with empathy, Urban Company has not only redefined how services are delivered but has also uplifted the lives of those who deliver them.
In a world where convenience often trumps connection, Urban Company proves that it’s possible to have both—creating a win-win ecosystem that benefits everyone involved.